Hi, I’m Charlie owner of Mch blog. I am an IT Project Manager and Subject matter expert (SME) in the areas of information technology (IT) continuity of operations (COOP), IT contingency planning and Disaster Recovery(DR).
Proven experience writing information system contingency plans (ISCPs) adhering Risk Management Framework (RMF) and cyber security controls. Extensive experience in IT operations, project management (PM), and customer relationship management (CRM) within a complex global environment.
Proven abilities developing plans for testing global data center, production support and process automation resulting in continuous improvement. Expertise in interacting with management at all levels, IT and business users, and teams from diverse cultures. Adept at leading high performing virtual teams and training, coaching and cross functional team building.